WIKUS Online Service Solutions

You can rely on WIKUS – we support you in every challenge

It is important at all times that you have a partner at your side that offers support whenever you face special challenges.
Our extensive product portfolio offers solutions for almost any application and task.

But did you know that WIKUS also offers special services that provides you with the best possible support, especially in the current situation?

 

Comprehensive advice by our technical support team - also via video conference

We not only help you to select the right tool, we also offer you our in-depth expertise relating to all aspects of your sawing task:
We work with you to draw up an individual needs analysis so we can make a recommendation about the optimum solution - before you purchase expensive tools and machines. Your existing processes can also profit from our support with respect to the matching product, optimum cutting parameters, the best possible settings on your machine, material supply, post-processing and logistics.

Our team is also happy to offer online support. If you have any questions about your sawing process, contact us today:
info@wikus.de or tel. +49 (5663) 500 0

 

WIkademy® Training Courses now also available as webinars

A successful sawing process depends on the know-how of your employees. This is why customers and partners across the globe rely on training courses by WIKUS for years, which are now also available as webinars.
You can also profit from our training courses on the following topics from your office or when working at home:

  • Technology of the sawing process
  • Application training for machine operators
  • Product training
  • Background information and added value arguments especially for dealers

We would be happy to advise you in order to find the optimal training course to fit your needs.
wikademy@wikus.de or tel. +49 (5663) 500 240

 

Wikus.de – Extensive information and online support

Our corporate website not only contains information about WIKUS and our products, but we also help you with the online selection of the right band saw blade for your application and machine.
In just a few steps, you can use the blade selector to determine which band fits your requirements and request a non-binding offer.
Test our Blade Selector now!

Wikus.de also contains a number of support services connected to the sawing process, for instance breaking-in information, information about extending the blade life and causes of failure, as well as videos with valuable application tips.

 

 

ParaMaster® – The cutting data program, online or per app

ParaMaster® 4.0 offers efficient support when selecting the correct cutting parameters, and allows you to optimise your sawing processes, save costs and select the right band saw blade for your application.
The data base is one of a kind in the world, which means you can be sure of receiving the best possible results that take all available information into account.

We look forward to presenting you an optimised version of ParaMaster® in a new layout in the middle of May.

This service is free for WIKUS customers, all you need to do is register on Paramaster.de.

 

 

WIstore® – Automation of your order processes

Concentrate on your core processes and profit from an automated, dynamic tool management system and therefore from continuous and needs-based availability based on RFID technology.
The WIstore® portal also provides up-to-date daily overviews, e.g. stock levels, order history or consumption analyses.

For more information about the WIstore® please visit our website.

Get in contact with us

We look forward to getting in touch with you to discuss your individual requirements and solutions.

Current website / language

WIKUS Global

Other websites

WIKUS FRANCE S.A.S.
WIKUS Nordic AB
WIKUS AUSTRIA GmbH
WIKUS Saw Technology, Corp
WIKUS Canada Ltd.
WIKUS Saw Technology (Shanghai) Co. Ltd
WIKUS India Pvt. Ltd.